PTENAI WhatsApp assistant
An assistant consults your business information, answers questions, qualifies inquiries and handles provisional appointment requests, with a handoff to a person.
Remote delivery worldwide · Portuguese and English
Starting price for the scope shown. Additional complexity and features are quoted before work begins. Prices are in US dollars (USD).
Frequently requested information in one reference base.
A structured conversation to understand the inquiry before the next step.
A handoff to your team when the customer asks or the situation requires it.
Common questions with a clear route to your team
Opening hours, services and guidance come from a knowledge base agreed with you. The assistant can qualify an inquiry and record a provisional appointment request; your team takes over when a person is needed.
What you receive
From presentation to experience
Interactive demonstration with fictional data. It does not send messages, record contacts or connect to real accounts or systems.
This is an example. Let’s discuss how it could fit your business.
Organize my customer serviceHow it works
Clear stages make the work visible, with scope and responsibilities agreed before execution.
We define questions, answers and customer service boundaries.
We begin setting up the Meta account and phone number.
We build the reference base and the agreed workflow.
We validate with your team and follow the first 15 days of operation.
Clear boundaries
Additional needs can be assessed in a separate proposal.
Follow-up and conditions15 days of follow-up after launch, including adjustments to answers and the knowledge base. Meta approvals may affect the timeline.
Before you decide
Yes. Human handoff is included in the scope. We agree with you who receives conversations and when the team takes over. Provisional appointments require confirmation and follow the agreed rules.
No. Meta charges, AI usage and other third-party services are separate costs. Estimated usage is assessed in the proposal. Implementation uses the official API and also depends on Meta approvals; this page’s demo is not connected to WhatsApp.
Yes. We start with the base scope on this page and assess your business needs. Additional features, integrations or complexity are defined and priced in the proposal before work begins. The final price and timeline may change with the agreed scope.
Commercial conditions
Starting prices as of 18 October 2026 for the scope shown, quoted in US dollars (USD). The final investment depends on complexity and requested features and is confirmed in the formal proposal. No currency conversion is implied.
Standard terms: 50% upfront and 50% on delivery. Other payment methods and business invoicing arrangements are detailed in the proposal.
Timelines begin after the upfront payment is confirmed or the purchase order is approved, and the required materials and access have been received. Approvals and scope changes may affect the schedule.
Third-party costs, such as domain registration, hosting, Meta, AI providers and licenses, are not included. Usage is estimated in the proposal based on expected consumption and current rates.
AI WhatsApp assistant
Tell us about your needs. We will align the objective, scope, dependencies and next step for this solution.